Cashflow Assist Premium Funding
Cashflow Assist Premium Funding Limited (FSP1009801) lets you pay your insurance premium by monthly instalments. It is licensed by the Financial Markets Authority as a consumer credit provider.
Cashflow Assist is owned by James Townsend, who also owns Straightline Advisory Limited. The two are separate companies. You don't have to use Cashflow Assist: you can pay in full, pay your insurer directly where they offer instalments, or use another funder.
Privacy policy
Cashflow Assist Premium Funding Limited, 66 Cryers Road, East Tamaki, Auckland, collects and holds your personal information. We use it to assess, set up and manage your premium funding loan, so your insurance premium can be paid by instalments, and to verify your identity under anti-money laundering law.
What we collect. Your name, contact details and date of birth; your insurance policy and premium details; your bank account details for direct debits; and your payment history with us. We get some of this from your broker, Straightline Advisory Limited.
Who we share it with. Your broker, who may also share information about you with us; your insurer, who may give us information about your policy, and whom we may ask to cancel it if the loan isn't repaid; Bexhill Funding Group Limited, which owns the software platform we use to manage your loan; our bank, to process payments; our professional advisers; and regulators, or anyone else where the law requires it. We also register our security interest over your policy on the Personal Property Securities Register, which is public. Bexhill won't share your information unless it's needed to service your loan, you consent, or the law requires it.
Do you have to provide it? No, but without it we can't provide a loan.
Credit checks. We don't run credit checks. If payments start to fail, we'll contact you to agree a plan.
Keeping it safe. We store your information in Microsoft 365 and OneDrive, and in Bexhill's loan platform, protected by passwords and multi-factor authentication. Our IT provider keeps our systems updated, and we keep secure cloud backups. We keep loan records for 7 years after your loan ends.
Your rights. You can ask to see or correct your information by contacting us on 09 600 0883 or james@straightline.net.nz. If you're unhappy with how we've handled it, you can complain to the Office of the Privacy Commissioner at privacy.org.nz or on 0800 803 909.
Complaints
If you have a complaint about your loan, please tell us so we can put it right.
Contact James on 09 600 0883 or james@straightline.net.nz. We'll acknowledge your complaint within 2 working days, look into it, and respond within 20 working days.
If we can't resolve it, you can contact our free, independent dispute resolution scheme, the Financial Dispute Resolution Service (FDRS), and quote member number FM6862. Phone 0508 337 337, email enquiries@fdrs.org.nz, visit fdrs.org.nz, or write to Freepost 231075, PO Box 2272, Wellington 6140.
Last updated: November 2026